Redeeming Prepaid Codes (Participants)

  • Updated

Most students purchase a subscription by making a payment via iDeal, but it's possible that your school has arranged a different system. If this is the case, your school will provide you with a prepaid code that you can activate on the platform. When you do this, your subscription will immediately become active.


How do I obtain a prepaid code?

If your school uses prepaid codes, you will receive them from your coach. Only employees of affiliated educational organizations can purchase prepaid codes. Therefore, you will never need to order a prepaid code yourself.


How do I redeem a prepaid code?

  1. Create an account if you haven't already. You can create an account by logging in for the first time.
  2. Navigate to 'Subscription' via the account menu in the top right corner and click on it.
  3. Look at the bottom of the page where you will see the 'PREPAID CODE' box.
  4. Enter your prepaid code here, including the hyphens, and press enter.
  5. Your subscription is now activated, and you can enroll in a learning program!


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Frequently Asked Questions

I paid for my license through my book list. How do I get a subscription on my account now?

We do not collaborate with MBO Webshop or similar organizations, so if you have already paid for your license, it is likely done through your school. You will probably receive a prepaid code from your teacher when it's time for you to start your elective. If in doubt, consult a teacher or department coordinator.


I have redeemed my prepaid code, but my elective does not appear under 'My Learning Programs'. What now?

Your subscription provides access to all learning programs on the platform, and the prepaid code does not specify which elective you will choose. Once you have activated your code, you need to enroll yourself in the appropriate learning program.


My prepaid code isn't working. What should I do?

If your prepaid code has already been used, you will receive a notification when you try to redeem it. In that case, it's best to contact your coach and ask for another code. If it's clear why you can't activate your prepaid code, first check if it might have worked by revisiting 'Subscription' and looking at the 'Order History' table at the bottom of the page. If you don't see your new subscription there, contact Support, but also inform your coach.


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